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CrewWeb is a web browser

The CrewWeb app is a web browser, much like the web browser (Internet Explorer) that you use in the crew lounge.

CWA is a website

CWA (Crew Web Access) is a website, designed and maintained by the company, which you access to view and modify your schedule.

CrewWeb and CWA are not the same thing

CrewWeb is a web browser that you use to access the company's CWA website from your iPhone or iPad, much like you access CWA using Internet Explorer from a lounge computer. CrewWeb is a web browser — CWA is a website; thus, they are not the same thing.

It's important to understand the difference between the CrewWeb app and the CWA website.

I make the CrewWeb app (the web browser). I have no control over CWA (the website), either its interface or how it works (or doesn't work).

CWA is not designed for iPhones and iPads

CWA is designed to work with a computer with a full-size screen, keyboard, and mouse. Among the CWA problems with iPhones and iPads are:

  • can't double-click to show trip details,
  • can't select multiple items, such as trips in ELITT or legs in TTGA,
  • interface items (buttons and tables) are too small to tap, and
  • scrolling is finicky.
CrewWeb fixes some problems with CWA on iPhones and iPads

The CrewWeb app fixes some, but not all, problems with CWA. For example, with CrewWeb:

  • double-tap simulates a double-click to show trip details,
  • three or four taps selects multiple trips or legs

CrewWeb can't fix too-small buttons and tables or finicky scrolling. Sorry. We'll have to wait for the company to change the CWA interface to fix that.

That's pretty much all that the CrewWeb app does: allows multiple taps to show trips and select multiple items.

See also: multiple selections.

CrewWeb is not an approved web browser for CWA

Only certain web browsers are approved by the company for use with CWA, and the CrewWeb app is not one of them.

This means that you will have no recourse if something goes wrong with a CWA transaction (monthly bid, trip trade, vacation bid, whatever…) when using the CrewWeb app.

So, if you’re doing something ‘important’ in CWA (whatever you might consider that to be), you should use one of the approved web browsers.

As far as I know, there are only two approved web browsers (but the company may change this at any time):

  • Internet Explorer (and perhaps its replacement), and
  • Firefox